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Re>Pal Sustainable Pallets

Re>Pal — or EcoPallets as they were then known — had developed a truly innovative, sustainable product. Their unique shipping pallets are made from 100% recycled waste plastic — an appealing innovation given that shipping pallets account for 40% of the world's timber usage. Ahead of their ASX listing, we were approached to create two new brands: for the customer-facing product and for its parent company, Range International.

Our challenge was to develop a brand communications strategy that would appeal to sophisticated investors, without alienating the more functional nature of the logistics managers who make up their core customer base. Success was based on our ability to communicate the company's vision with clarity and brevity.

We developed two the brand identities, including postitioning, naming, visual identity, website/digital presence, and marketing creative for digital and print — as well as the company prospectus and subsequent annual reports.

Re>Pal was elevated quickly from an unknown to major player with a high level of brand awareness and visibility through a stand out identity — that clearly differentiated them in the market. 

Their IPO raised a staggering $50 million.


Strategy Scope

Discovery
Workshop Facilitation
Gap Analysis 
User journey mapping
Customer personas
Brand Strategy
Naming

Credits

Creative Direction
Kirsty Ludbrook + Damian Garbenis

Brand Workshop
Kirsty Ludbrook

Brand Identity  
Kirsty Ludbrook + Damian Garbenis

Website Design 
Kirsty Ludbrook + Damian Garbenis

Website Build  
Richard Ludbrook

Prospectus + Annual Report  
Kirsty Ludbrook + Damian Garbenis

Marketing + Business Collateral  
Kirsty Ludbrook + Damian Garbenis

Photography + Video  
Kirsty Ludbrook + Richard Ludbrook

Execution Scope

Brand Identity
Websites
Photography + video
Prospectus
Annual Reports
Ongoing marketing: print + digital

Credits

Creative Direction
Kirsty Ludbrook + Damian Garbenis

Brand Workshop
Kirsty Ludbrook

Brand Identity  
Kirsty Ludbrook + Damian Garbenis

Website Design 
Kirsty Ludbrook + Damian Garbenis

Website Build  
Richard Ludbrook

Prospectus + Annual Report  
Kirsty Ludbrook + Damian Garbenis

Marketing + Business Collateral  
Kirsty Ludbrook + Damian Garbenis

Photography + Video  
Kirsty Ludbrook + Richard Ludbrook

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A new name, a new logo, and
a new visual identity, communicating
functionality and sustainability. 

Testimonial

“It is with great pleasure that we recommend the Ludbrook Agency for the work they carried out for us in connection with the listing of our company on the ASX.

Working under considerable time pressure, L/A successfully delivered a complete re-branding and re-naming of our company and products, built two new websites, handled the design and printing of our prospectus, and provided very valuable support and oversight through the whole process.

Awesome job! Few would have been able to deliver on time and with the quality that you did.”

— LARS AMSTRUP, Managing Director, Range International Limited


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An emotional connection to Re>Pal's products and process was achieved through the tone and appeal of our photography to video. 

The discovery process

We met with the company key executives at their factory and HQ in Indonesia to conduct a business deep dive and one-day brand positioning workshop. Our aim was to understand the customer, uncover current perceptions of the company and its products, and those of the competition. Through this process of gap analysis, we identified new opportunities to position the company with a greater focus on its unique value propositions.

This workshop achieved alignment with key stakeholders and an understanding of their customer needs and the business' key value propositions. We were then able to prioritise the actionable insights we needed to build an effective brand identity and communication strategy. The result was this: a clear strategic framework within which to develop a brand that would communicate effectively to customers, investors and stakeholders alike.


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Discovery

We flew to Indonesia to meet with the company executives at their factory and HQ to conduct a deep dive, facilitating a one-day brand positioning workshop. Our aim was to understand the customer, uncover current perceptions of the company and its products, and those of the competition. Through this process of gap analysis, we began to identify the opportunity that rebranding could achieve to position the company with a focus on its key unique value propositions.

This workshop achieved alignment with key stakeholders and an understanding of their customer needs and the business' key value propositions, enabling us to prioritise actionable insights to build the brand identity and communication strategy. This formed the strategic framework to develop a brand that would communicate effectively to customers, investors and stakeholders.


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WORK

Services

Brand strategy
Brand identity
Brand environment
Websites + eCommerce
Photography + video
Content marketing
Packaging
Print + editorial